Site & Patient Management


“The man who moves a mountain begins by carrying away small stones.”

– Confucius

When you engage with an Investigator to help carry your asset through a clinical trial, you want their full attention on your study, focused on recruiting and treating patients. But in China, due mainly to dense population and lack of specialised care in rural areas, key sites and key investigators are already burdened with a heavy workload outside of your study, and oftentimes, it is reflected in their performance. Over time, Investigators’ willingness to be involved in a study can dwindle. This is why we established CRiC – an SMO.

CRiC Clinical Research Co., Ltd. is a wholly owned subsidiary of CSC and provides our clients with Site Management services. Our Clinical Research Coordinators (CRC) are strategically located across the country to provide immediate coverage wherever and whenever they are needed. Our CRC are dispatched to sites to assist Investigators with the administrative burden that is associated with taking part in clinical trials such as identifying potential patients, eCRF input, patient management, document filing and interdepartmental communication. Though the majority of our CRC are qualified nurses, they do not take part in any medical-related tasks, but their knowledge of how nursing and hospitals work puts them in a great position to support Investigators in everything they need. Over the years CRiC has proven time and time again that having our CRC dispatched to a site greatly increases its performance and overall quality. With our support, Investigators can focus on what’s important – their patients.

How we can help:

  1. Site/Investigator Feasibility
  2. Site Management
    • Site Initiation Support
    • Clinical Research Coordinators Support
    • IP and Sample Management
    • Clinical Supplies Distribution Management
    • Interdepartmental Communication and Coordination
    • e-CRF Input
    • Query Resolution
  3. Patient Management
    • Patient Identification
    • Patient Education
    • Visit Reminders
    • Treatment Reminders

More About the Clinical Service Center CRO



Our senior managers and executives were trained in the West, have worked for big Western pharmaceutical companies, and are committed to bringing the best clinical practices to China.

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Company News

For more than a decade, Clinical Service Center-“CSC” (formerly Beijing Clinical Service Center – “BCSC”) has been conducting top-quality clinical trial services in China for pharmaceutical, biotech, and medical device companies the world over.

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Full Service Plus

At CSC we define our business scope as “full-service plus” because we go above and beyond the requirements of a traditional full-service CRO to provide you with the end-to-end services you require to get your product in to the China market.

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